Thank you for applying for a credit account with Australia on a Plate and Simon Johnson Purveyor of Quality Foods.
This online application service has been provided so we can process your application as quickly as possible.
If you are applying for a ‘30 Day Trading Account’ please click here. If you are applying for a COD account, click next below to commence the application.To complete your application, we will ask for the following information to be provided:
If you require any assistance with your application, please contact our accounts department on 02 8244 8220
The types of personal information we may collect and hold includes (but is not limited to) personal information about:
Personal information that we collect and may hold include:
You are not obliged to provide personal information to CreditorWatch. However in many cases, if you do not provide your personal information to us, we may not be able to supply the relevant product or service that you have requested from us.
If it is necessary to provide specific services to you, we may collect sensitive information about you. Under the Privacy Act, “sensitive information” includes but is not limited to information or an opinion about an individual’s racial or ethnic origin, religious belief, or criminal record and also includes health information about an individual. However, we will only collect sensitive information from you if you agree to provide it to us, you authorise us to obtain it from a third party or where the collection of the information is required or authorised by or under an Australian law or a Court/Tribunal order or otherwise where the collection is not prohibited under the Privacy Act. We will only use sensitive information in accordance with the Privacy Act and for the purpose for which it is provided.
We collect personal information in the following ways:
We may also collect information about you from third party suppliers and government database services.
We store personal information in computer storage facilities and paper-based files. We take steps to protect your personal information against loss, unauthorised access, use modification or disclosure. Some examples of the steps we take to protect your personal information include:
Information that may identify you as a user may be gathered during your access with our website.
Our website includes pages that use ‘cookies’. A cookie is a unique identification number that allows the server to identify and interact more effectively with your computer. The cookie assists us in identifying what our users find interesting on our website.
A cookie will be allocated each time you use our website. The cookie does not identify you as an individual in our data collection process, however it does identify your Internet Service Provider.
CreditorWatch, or its related body corporates in the ATI Group, may collect some personal information that is a government related identifier.
Personal information from identity documents may be provided to the document issuer or official record holder via third party systems for the purpose of confirming your identity, for example, the Australian Government’s Document Verification Service (DVS). Where CreditorWatch does collect government related identifiers, they are maintained on a separate database for audit and compliance purposes.
CreditorWatch may use or disclose a government related identifier where:
We collect, hold, use and disclose personal information for a variety of business purposes including:
We also collect, hold, use and disclose your personal information to:
If you do not wish to disclose your personal information for the purpose of direct marketing or you would like to opt-out of receiving direct marketing communications, you can do so by contacting the CreditorWatch Privacy Officer using the contact details set out below, or by following the instructions to unsubscribe which are contained in a communication that you receive from us.
The ATI Group and Related Companies
The ATI Group includes our parent company Australian Technology Innovators Pty Ltd, LEAP Legal Software Pty Ltd, InfoTrack Group Pty Ltd and their subsidiaries, CNCNA Pty Ltd (trading as eCompanies), InfoTrack Limited (NZ), InfoTrack Group Limited (UK) and its subsidiaries, and LotSearch Pty Ltd. Different companies within the ATI Group provide different services.
The ATI Group may share information with our integration partners to ensure the smooth running of the services which we, and they, provide. These partners include Sympli Pty Ltd, Practice Evolve Group Pty Ltd and its subsidiaries, Legal Software Developments Pty Ltd and its subsidiaries, and other partners as mentioned on our website and updated from time to time. At times, we may need to provide personal information to them to help them run their businesses or for reporting purposes. We may also share your personal information within the wider Australian Technology Innovators Pty Ltd group companies (ATI Group) and with our service providers for the purposes outlined above.
Third Party Service Providers
We may disclose your personal information to third party service providers who assist us in providing the services you request, including public authorities and providers of information services.
We may also disclose your personal information to third parties who work with us in our business to promote, market or improve the services that we provide, including:
We may also combine your personal information with information available from other sources, including the entities mentioned above, to help us provide better services to you.
Where we do share information with third parties, we require that there are contracts in place that only allow use and disclosure of personal information to provide the service and that protect your personal information in accordance with the Privacy Act. Otherwise, we will disclose personal information to others if you’ve given us permission, or if the disclosure relates to the main purpose for which we collected the information and you would reasonably expect us to do so.
As a credit reporting agency, we may share your credit information in accordance with industry consumer credit reporting standards including:
These standards ensure that your personal information in relation to your consumer credit is managed regarding:
We do not presently disclose personal information to any organisations located overseas; however, we do disclose information in Australia, for the purposes described above, to some multinational organisations that are located both in Australia and overseas, including the United Kingdom, the United States and New Zealand.
If you are a resident of the European Union for the purposes of the GDPR, then in addition to what is set out above, the following applies to you.
In providing services to you, CreditorWatch may make use of a number of automated processes using your Personal Information and your activity on our site as tracked by us, in order to provide more tailored and relevant services to you.
In addition to your rights set out above, you may update or rectify any of your Personal Information that we hold about you, in the manner described in the “How you can access your personal information” paragraph above.
You have a right to request access to your personal information which we hold about you and to request its correction. You can make such a request by contacting the CreditorWatch Privacy Officer using the contact details set out in this policy.
We will respond to any such request for access as soon as reasonably practicable. Where access is to be given, we will provide you with a copy or details of your personal information in the manner requested by you where it is reasonable and practicable to do so.
We will not charge you a fee for making a request to access your personal information. However, we may charge you a reasonable fee for giving you access to your personal information.
In some cases, we may refuse to give you access to the information you have requested or only give you access to certain information. If we do this, we will provide you with a written statement setting out our reasons for refusal, except where it would be unreasonable to do so.
We will take such steps (if any) as are reasonable in the circumstances to make sure that the personal information we collect, use or disclose is accurate, complete, up to date and relevant.
If you believe the personal information we hold about you is inaccurate, irrelevant, out of date or incomplete, you can ask us to update or correct it. To do so, please contact us using the contact details listed below.
If we refuse your request to correct your personal information, we will let you know why. You also have the right to request that a statement be associated with your personal information that says you believe it is inaccurate, incomplete, irrelevant, misleading or out of date.
CreditorWatch Privacy Officer
GPO Box 4029 Sydney NSW 2001
1800 738 524
We will acknowledge and investigate any complaint about the way we manage personal information as soon as practicable. We will take reasonable steps to remedy any failure to comply with our privacy obligations. If you are unhappy with our handling of the complaint, you may contact the Australian Information Commissioner.
Last update: 29 May 2019
Simon Johnson Purveyor of Quality Foods Pty Ltd is bound by the Privacy Act 1988 (Cth) (the Act) and is committed to customer service, including protecting your privacy. This privacy statement is provided to make you aware of how we collect, use, manage and protect your personal information and other information in accordance with the Act and the Australian Privacy Principles.
We collect, hold and use, information related to your commercial and consumer creditworthiness from the following credit reporting bodies for all purposes permitted by law:
1. Dun & Bradstreet (Australia) Pty Ltd
Public Access Centre telephone: 1300 734 806
Mail: PO Box 964 North Sydney NSW 2059
Telephone: 1300 921 621
Facsimile: (02) 9278 7333
3. Creditor Watch
Mail: The Privacy Officer, Creditor Watch Limited, GPO Box 276, Sydney NSW 2001
Telephone: 02 8188 2025
We also disclose information to the above credit reporting bodies.
How we collect personal information
Personal information is gathered in many ways including, but not limited to:
• Directly from you e.g. when you complete a Commercial Credit Application Form;
• From the public domain; and
• From third parties such as our related companies, your own representatives (lawyers, accountants etc.) and credit reporting bodies.
If you choose not to provide personal information, we may not be able to provide you with credit account facilities or accept an individual as a guarantor in respect of the credit application.
Information we collect and hold Personal information gathered by us may include your:
• Date of birth;
• Phone/mobile number;
• Addresses (current and previous);
• Driver’s licence number;
• Credit card and bank account details;
• E-mail address; and
• Bank account and Credit card details
How we hold your information
We may store your information in hard copy or electronic format, this information is stored at our premises. We take reasonable steps to maintain the security of your information and to protect it from unauthorised disclosures. Only authorised staff members have access to your information and from time to time we audit and review our systems including protocols for accessing information.
How we use your information
We may use your information for a range of different purposes, including:
• To verify your identity;
• To assess an application by you for credit;
• To assess whether to accept an individual as a guarantor of your credit facility;
• To conduct appropriate checks for credit-worthiness and for fraud;
• The fact that you have applied for credit and the amount;
• To exchange information with credit reporting bodies as to the status of this credit facility, both in respect of positive information (like payment information) and negative information (like defaults)
• To exchange information with other credit providers as to the status of this credit facility where you are in default with other credit providers;
• To assist you with enquiries or purchases;
• To provide products and services to you;
• To provide you with information about those products and services;
• To provide you with better customer service;
• To charge and bill you for products and services; and
• To collect any amounts that you may owe us.
How we disclose your personal information
We may give a credit reporting bodies’ personal information about your credit application. The information which may be given to a credit reporting body includes:
• Your identity particulars;
• The fact that you have applied to be a guarantor for the credit facility;
• The fact that we are a current credit provider to you;
• Payments which become overdue more than 60 days and for which collection has commenced;
• Advice that payments are no longer overdue;
• That credit provided to you by us has been paid or otherwise discharged; and
• In specified circumstances that, in our opinion, you have committed a serious credit infringement.
We currently do not disclose your personal information to international recipients.
How you can review your personal information
You have a right to access your personal information, subject to some exceptions allowed by law. You can make a request to review and/or correct your personal information or ask us to stop using it by notification in writing. We may take steps to verify your identity before providing you access to your personal information; however, you can help us to maintain the accuracy of your information by notifying us of any change to your mailing address, phone number, or e-mail address.
Enforcement of this privacy statement
If you have questions regarding this privacy statement or our handling of your personal information, please contact the Privacy Officer via email: firstname.lastname@example.org
Or in writing to: Privacy Officer: P.O. Box 88
Horsley Park NSW 2175
Phone: 02 9421 3100
How you can lodge a complaint
If you are not satisfied with our handling of your complaint or otherwise think that we have complied with the Privacy Act 1988 (Cth),
you can make a complaint by Contacting the National Privacy Commissioner.
Telephone: 1300 363 992. If calling from outside Australia call: + 61 2 9284 9749
Facsimile: 02 9284 9666
Post: Sydney Office: GPO Box 5218 Sydney NSW 2001
Canberra Office: GPO Box 2999 Canberra ACT 2601
Our Privacy Officer will acknowledge your query/complaint in writing within 7 days and we will aim to investigate and resolve the issue within 30 days of receiving your communication.
Changes to this privacy statement
We may occasionally update this privacy statement. If we do, the updated version will be available by contacting email@example.com or phoning (02) 8244 8220 and it will apply to all of your information held by us at the time.
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